Department of Higher Education
MDHE Digest Online
Printable Version
March 2010



Question: We have a student who serves in the National Guard. During the fall term, he received orders requiring him to serve one year of active duty. The student qualifies for the HEROES Act waiver (on the basis of performing qualifying National Guard duty during a war) and our institution is going to provide a full refund of tuition, fees, and other institutional charges for the portion of the period the student was unable to complete. Do we need to perform an R2T4?

Answer: The HEROES act encourages institutions to provide a full refund of tuition, fees, and other institutional charges. However, before an institution makes a refund of institutional charges, it must perform the required R2T4 calculations based upon the originally assessed institutional charges. After determining the amount that the institution must return to the Title IV federal student aid programs, any reduction of institutional charges may take into account the funds that the institution is required to return. The institution is not expected to both return funds to the federal student financial aid programs and provide a refund of those same funds to the student. Your institution should review the entire Federal Register for more information on how to handle R2T4 calculations and other HEROES act modifications.    

Citations:

Federal Register - December 12, 2003
Pages 69312 - 69318

2009-2010 FSA Handbook Application and Verification Guide, page 85

10 U.S.C. 101(d)


MDHE 2008 Draft Cohort Default Rate Reported

Efforts put forth by the Missouri Department of Higher Education to make students more cautious in borrowing student loans are paying off - literally. According to preliminary data released last month by the U.S. Department of Education, fewer Missouri students are defaulting on their student loans. The fiscal year 2008 draft CDR, which is calculated by the USDE and represents the number of borrowers who entered repayment and defaulted on their Federal Family Education Loan Program student loans between October 1, 2007, and September 30, 2008, dropped to 6.76 percent. This is a promising decline from the MDHE's fiscal year 2007 official CDR rate of 7.49 percent. The MDHE's draft rate is significantly lower than industry estimates of an aggregate rate for FFELP, which is expected to approach 8 percent.

Initial data show that the MDHE had 32,628 borrowers enter repayment between October 1, 2007, and September 30, 2008; of those borrowers, 2,205 defaulted on their FFELP student loans. Official CDRs will be released in September 2010.

Dedicated to educating student loan borrowers on financial literacy topics and to carrying out default prevention initiatives, the MDHE works to decrease student loan defaults through early intervention and financial counseling through a partnership with Student Loan Counseling Services. The MDHE also oversees a Default Prevention Grant program for Missouri's postsecondary institutions. Funds from this program allow participating institutions to be more proactive in preventing student loan defaults, in increasing graduation and retention rates, and in helping students become more financially literate. All institutions receiving these grants currently have cohort default rates ranging from 0 to 8 percent.

Look for more information about changes to the Default Prevention Grant program in a spring issue of the MDHE Digest. If you would like more information on customized, in-depth financial literacy or default prevention trainings for your institution or for your students, please contact Marilyn Landrum, Sarah Schedler, or your MDHE client service representative.

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Default Prevention Grant Reviews Underway

To keep delinquency and default rates as low as possible, the MDHE Default Prevention Grant program offers Missouri institutions funding - $25,000 annually - to work with borrowers before they become 60 days delinquent on their student loans. Established in 2001, the grant program has helped as many as 32 postsecondary institutions implement and sustain debt management programs, financial literacy workshops, and default prevention activities.

In recent weeks, MDHE staff has been busy visiting grant schools to conduct annual program reviews. Currently there are 26 Missouri institutions participating in the Default Prevention Grant program, each working to implement the best practices listed below.

Top Ten "Best Practices" in Default Prevention

  1. Organize a Default Prevention and/or Student Success Team. Help the team start strong by requesting training from the Missouri Department of Higher Education.
  2. Make retention part of default prevention efforts (focus on academics, personal and financial counseling).
  3. Emphasize the benefits of paying interest on loans while still in school.
  4. Develop a "loan reminder" presentation/counseling session for returning loan borrowers.
  5. Hold budget/financial management workshops in classes or include it in the orientation process.
  6. Provide a personalized calendar during exit counseling (mark dates such as 3 month grace period, end of grace period, first repayment due date) and include loan debt information (total amount owed, estimated monthly payment amounts, etc) as well as loan holder and guarantor contact information.
  7. Provide lifetime job placement assistance.
  8. Include financial aid and retention staff in student withdrawal process.
  9. Use creative, hand-written mail techniques to contact borrowers
    • Reminder halfway through grace period
    • First payment verification
  10. Profile the institution's defaulted borrowers.

Participating institutions are encouraged to create financial literacy programs and to work with high schools to educate future borrowers on the student loan process. Institutions have worked hard to customize default prevention initiatives that help their students successfully complete their programs of study, find employment, and repay their student loans.

Later this spring, the MDHE will announce changes to the Default Prevention Grant program. Look to future issues of the MDHE Digest for additional information. If you would like more information on customized, in-depth financial literacy or default prevention trainings, please contact Marilyn Landrum, Sarah Schedler, or your MDHE client service representative.

 

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Economic Tidbit courtesy of the MDHE Default Prevention Team: Tackling Student Loan Debt in Today's Economy

For some students, reality sets in six months after graduation when repayment starts for Federal Stafford Loans. Landing a job to help pay off student loan debt in today's economy can be as difficult as drafting a 20- page research paper. In most cases, a little peer-to-peer advice goes a long way. In an article written by Deb Weinstein, a contributing reporter for Forbes.com, the "do's" and "don'ts" associated with student loan debt are outlined for students approaching the end of their undergraduate or graduate career.

No Job And $50,000 In Student Debt. Now What?

I went to graduate school with a plan. I would duck out of the workforce for a year, use student loans to pay tuition and living expenses while I earned a master's in journalism, and then I'd land a (predictably low-paid) journalism day gig, while freelancing at night as an ad copywriter to pay off my student loans.

It was a pretty solid plan as far as freelancing goes. I am an experienced copywriter who had been juggling day and night jobs for years, working six to seven days a week, in addition to taking writing classes, language classes and the recreational ballet class to keep fitness in the mix.

I submitted my applications in December 2007. In retrospect this seems less than sane, but at the time it wasn't so illogical. After all, it wasn't until December 2008--a full year after I put in my career-changing paperwork--that the solons at the National Bureau of Economic Research declared the recession had begun in December 2007.

Graduate student applications have risen sharply this year, as jobless Gen Ys have looked for a place to hide out (productively) during the recession. But that wasn't my motivation. I was going to graduate school because I wanted a career change and my efforts to break into journalism without that credential had been unsuccessful.

So based on my past success juggling jobs, I filled out the FAFSA on-line form and took out a mix of student loans. I took out federally guaranteed subsidized and unsubsidized Stafford and Grad PLUS loans, and, once Sallie Mae and Citigroup gave me the go-ahead, private loans, too. My loan total: just over $50,000, with the private portion carrying a stiff interest rate of 8.5%

I borrowed more than the financial aid officials at my graduate school said it would cost to cover what I calculated was the true cost of opting out of a year of work and of changing careers. Here's what was included in my calculations, but not my school's:

1. Medical coverage and prescriptions: I opted to continue my medical insurance from my previous job for 18 months as provided by the federal law known as COBRA. I could have gotten cheaper insurance for the school year from the university, but sticking with COBRA meant I'd be insured for six months of care after graduating. That was, I believed, a prudent step.

2. School equipment: A new Apple Inc. MacBook $1,500; camera, $250; video camera, $300; software, $500 plus; textbooks, $200.

3. Moving from the East Coast to the Midwest, then back.

4. I assumed in my budget that after I graduated it would take me three months to relocate to the New York City area and land a new job. I added these costs to my student loan borrowing, knowing that once I had graduated and was jobless I wouldn't be considered credit worthy enough to borrow more.

I received my acceptance letter in April 2008, just after the Federal Reserve helped JP Morgan Chase & Co. acquire Bear Stearns, but before Lehman Brothers went under and AIG and General Motors became wards of the state. Journalism was, as always, a little shaky. But print advertising hadn't yet fallen off a cliff and Internet advertising for media sites seemed vibrant. Plus, this was something I felt I had to do. I needed change.

So loans in hand, I quit my job in August 2008 and headed West. It was still a few months before it would begin to feel like someone had pulled the plug on the economy and before the NBER confirmed that, yes, the economy was in a recession. By the time it was clear how bad things were, I was knee-deep in school. Dropping out would have meant perhaps never completing my journalism education. Staying in the graduate program and hoping for a turnaround seemed to make the most sense. Plus, I didn't know 142 newspapers would close in 2009 or that unemployment would top 10%.

School wrapped up August 2009 and in September 2009 I joined the ranks of the unemployed. Since I had voluntarily left, rather than lost my last job, and had most recently been a student, I qualified for no unemployment benefits. I got a few writing assignments and a part time internship (at Forbes), but was without prospects for a real job that would remotely enable me to chip away at my debt.

Instead of the hoped-for job offers, notices began arriving in the mail stating that my standard six-month student loan repayment deferral period would be ending in March 2010. At that point, I will owe $1,550 a month on my private loans and $321 a month on my collection of government guaranteed loans.

What comes next? Here, for the benefit of my fellow indebted graduates, is what I've found to be my options:

1. Private and government loans can be deferred beyond the initial six-month period after graduation for financial hardship or if a student is still in school, unemployed or collecting disability. During this period interest will continue to accrue on most of my loans, except for those that are federally subsidized as well as guaranteed. For those loans, the government will eat the interest costs.

2. If I don't qualify for deferral, I can apply for forbearance, which is like deferral, but up to the discretion of the lender, explains Jevita Rogers, director of the Office of Student Financial Aid at Virginia's George Mason University. (So, for example, if am working part-time or in a very low-paid job, I might have to end up applying for forbearance.) The maximum period for deferral and forbearance combined is 36 months--after you stop being a student.

3. I can become a professional student, take out even more loans and face things in oh, say, 2020. While I am a student, all my unsubsidized loans will continue to accrue interest.

4. I can do a year in AmeriCorps and will qualify at the end of my stint (of 10 months to a year) for a $5,350 stipend to go to school, or in my case, repay loans. But while I am serving, most of my loans will continue to accrue interest. The military sometimes forgives debt for certain in-demand professionals who sign up, points out Mark Kantrowitz, founder of Finaid.org. In-demand means nurses and doctors, not journalists.

5. I can opt for the new income-based repayment plan for my government guaranteed loans. If I take a private sector job I will pay 15% of my income over 150% of the poverty line, for 25 years. If I take a government job, I'll only have to pay for 10 years. But I'm not looking to work for the government and my private loans--the bulk of my borrowing--aren't eligible for income-based repayment anyway. (For more on income-based repayment, a repayment calculator and changes President Obama has proposed to the program, click here.)

6. I can ignore my mail and my lenders. Ruth Hoch, associate director of Financial Aid at George Washington University, urges against this option. "Get in touch with the lender," Hoch warns, since you don't want to end up in default. Bankruptcy? Don't even think about it. The current laws make it difficult to get relieved of student debt.

7. I can use what's left of my savings and seek out an 80-plus year-old Midwestern couple and have them buy Lotto tickets for me, since that demographic always seems to win. (But I'll need to get my deal with them in writing, lest I be the victim of a granny-grandpa-double-cross, motivated by their own understandable desire to help their own grandkids pay off their loans.)

8. I could get lucky and have my initial plan--journalism and copywriting--become viable once again and begin paying down my debt.

Let me add that keeping on top of all these options, while obviously easier than paying off the debt, is no mean feat. Being a responsible citizen, after Sallie Mae sent me a notice saying my loans had been put into deferment through 2011--without any action on my part--I called to investigate. Was this good news true? I got an unequivocal "yes." One week later, Sallie Mae sent an e-mail saying my first payment was still due in March 2010.

How exactly did my status change in the matter of a week? According to Sallie Mae: The company had suddenly received notice that I'd graduated in August.

So now I'm filing for a deferral-for-cause (un- or under-employment) and buying myself time while the interest grows.

 


New CBHE Board Member Confirmed

Earlier this month, the Senate confirmed Gov. Jay Nixon's decision to appoint Craig A. Van Matre of Columbia to the Coordinating Board for Higher Education. Van Matre replaces Helen Washburn, also of Columbia, whose term on the board expired.

Van Matre, 64, is an attorney and president of Van Matre, Harrison, Hollis, Pitzer & Taylor. He grew up in Mexico, Mo., and obtained a B.A. in English from the University of Missouri-Columbia. He graduated from MU's School of Law and obtained a master's of law in taxation from New York University School of Law in 1974. He served a four-year term of duty in the U.S. Air Force.

Van Matre says he has been engaged in higher education issues as a member of the board of trustees of Stephens College, and closely follows board activities of the University of Missouri and Columbia College.

"I spent seven years on the receiving end of higher education as a student at the University of Missouri-Columbia," Van Matre said. "I see higher education as an investment in future prosperity - both for individuals and the state. As a coordinating board member, I'll be looking for ways to allocate more resources to students and institutions during very difficult economic conditions."

Commissioner of Higher Education Robert B. Stein said he welcomes the caliber of Van Matre's background and experience. "He will be an outstanding advocate for higher education in the state," Stein said. "Strong members help achieve the coordinating board's goals of increasing college attainment and producing a globally competitive workforce."              

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Missouri Legislators Focus on Higher Education

News from the Senate

The Senate Education Committee held a marathon session earlier this month, apparently trying to get their desks cleaned off before the Senate adjourns for legislative spring break. The committee heard testimony about Senator Wes Shoemyer's SB 963, which would transfer a scholarship currently assigned to the Department of Natural Resources to the MDHE, and Senator David Pearce's SB 936, which would create a matching grant program to encourage public colleges and universities to engage in various activities that promote science, technology, engineering, and math (STEM). Committee members had few questions about either bill.

The committee also considered whether to vote several bills out of committee. They approved Senator Frank Barnitz' SB 939, which would change the way the MDHE calculates inflation for purposes of the Higher Education Student Funding Act, and SB 963, which would transfer a scholarship (as described above). They also discussed Senator Scott Rupp's SB 907, which would create a scholarship for students who graduate from high school early. The committee decided not to vote on the bill on March 3, but they will likely revisit it after spring break.

News from the House

The House Higher Education Committee heard testimony about Representative Gayle Kingery's HB 1812 on March 1. Students from public and private colleges packed the hearing room to tell their stories and advocate for or against changes in Access Missouri award amounts. Students from public schools, including many students representing the Associated Students of the University of Missouri, or ASUM, described the impact that additional scholarship money could have on their lives. They pointed out that there is a significant difference between award amounts for students at public and private schools, and questioned the rationality of a system that rewards students for choosing a costlier option.

Students from private schools, many of whom are part of the Keep Me In College coalition, told committee members how important it has been for them to have the option of attending a private school, and how essential state financial aid is in allowing them to do so. They also testified about the amount of support that students receive through public colleges' and universities' operating budgets, indicating that the overall amount of support received by students at private schools is less than the support received by students at public schools.

The committee did not vote on the HB 1812 this week. They will likely do so the next time the committee meets - March 16, after legislators return from spring break.

Want More Missouri Legislative News?

For more information about higher education bills in the Missouri state legislature, subscribe to the MDHE's Legislative Update.

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International Education Day Celebrated at the State Capitol

Representing 19 Missouri higher education institutions, 300 college students from 57 countries traveled to the state Capitol to celebrate International Education Day on Wednesday, Feb. 24. The event was coordinated by the MDHE and the Study Missouri Consortium, a group made up of higher education leaders from 25 colleges and universities.

Study Missouri was created from a grassroots effort to promote Missouri as a destination for international students and faculty, increase awareness of study abroad opportunities available to Missouri students, advance cultural competencies in higher education curricula, and to provide a professional development network for Missouri's global education faculty and professionals.

International Day at the state Capitol was sponsored in part by Senator David Pearce and Representative Denny Hoskins, who introduced concurrent resolutions (SCR 31 and HCR 24) to recognize international education as an essential component of Missouri's future.

While touring the Capitol, students observed legislative sessions, visited with lawmakers representing the districts in which they attend school, and listened to guest speakers from the MDHE and the Department of Economic Development. The students were also introduced on both the Senate and House chamber floors. International Education Day proved to be an eye-opening experience for students who come to Missouri from countries where the legislative process is entirely closed off to the public.

With a grand total of 11,285 international students, Missouri currently ranks 17th in the nation for providing global higher education opportunities. According to a survey conducted by Study Missouri, students from other countries are attracted to Missouri due to its friendly atmosphere, academic offerings, safe environment, and low cost of living. The National Association of International Educators estimated that international students contribute $270.9 million to Missouri's economy each year.


National News

By Robert Powell, MDHE Policy Analyst

Robert Powell

A brief summary of financial aid related national news items is listed here, along with links for further information.

Self-Certification Form Released by Department

On Feb. 14, 2010, the U.S. Department of Education (USDE) released the Private Education Loan Applicant Self-Certification form as required by the Higher Education Opportunity Act of 2008. Before a private education lender can make a loan, they must receive this form signed by the student with information provided by the school regarding the student's cost of attendance and other estimated financial assistance. The self-certification form and information regarding what is considered a private education loan is available in Dear Colleague Letter GEN-10-01.

Department Issues Guidance on Branch Campus Accreditation

On Feb. 25, 2010, the USDE issued Dear Colleague Letter GEN-10-02 providing guidance on the treatment of campuses that have been determined to qualify for independent accreditation from the main campus. The letter addresses the responsibilities of the accrediting agencies and affected institutions in these situations.

Other National News

The latest updates to the July 2009 reprint of the Common Manual are available.

Common Bulletin Memo

Common Bulletin Batch 165 of 1

Additionally, the online Integrated Common Manual includes these updates and may be retrieved from www.commonmanual.org.


MDHE Encourages E-Distribution List Subscription

The Missouri Department of Higher Education wants to remind its customers of the numerous options available for receiving communications through its e-distribution list.

The MDHE e-distribution list is a valuable service the MDHE provides for its various audiences, such as financial aid officers and high school counselors. Participants of the e-distribution list can receive important notifications from the MDHE, including updates, operational announcements, and online newsletter notices. During calendar year 2009, the MDHE sent a grand total of 118 e-distribution messages.

In order to best meet customer needs, the MDHE e-distribution list options enable participants to customize which notifications they receive. For example, customers may sign up to receive state aid updates or operational announcements or both.

The MDHE encourages its customers to subscribe or modify their e-distribution options online.

 


Registration Opens for MDHE Spring Beginner Workshops

Online registration is now available for financial aid officers interested in attending the MDHE's annual spring beginner workshops. If you or staff in your office have less than two year's experience working in the financial aid industry, the MDHE's spring beginner workshops are ideal for learning about practices and procedures common to financial aid offices.

Starting in April, the MDHE plans to host spring beginner workshops in the following locations statewide:

  • April 27: Jefferson City (MDHE offices)
  • April 28: Cape Girardeau (Cape Girardeau Career & Technology Center)
  • April 29: St Louis (St. Louis Community College - Meramec)
  • May 4: Springfield (Ozarks Technical Community College)
  • May 5: Kansas City (Metropolitan Community College - Business & Technology)

In addition to the small classroom presentation and discussion, attendees will also receive a resource manual, a handy compilation of topics covered during the workshop. This inclusive resource manual is intended to serve as a helpful reference tool for staff once back in their office. Topics covered in this year's spring beginner workshop manual include:

  • Free Application for Federal Student Aid (FAFSA)
  • Financial Literacy
  • Student Financial Aid (SFA) Programs
  • Student Eligibility
  • Awarding & Packaging
  • Disbursing FFELP Loans
  • Overawards & Return of Title IV (R2T4)
  • Loan Counseling
  • Default Prevention
  • Student Loan Repayment
  • PUT Loan Process
  • Record Retention

Workshops will run from 8:30 a.m. to 12:30 p.m. Look to future issues of the Digest and MDHE e-distribution messages for more information. If you have any questions, you may contact your MDHE client service representative.

 

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Rescheduled Dates Announced for FAFSA Frenzy* Sites Impacted by Inclement Weather

Inclement weather conditions prompted several FAFSA Frenzy* locations to cancel events scheduled for Sunday, Feb. 21. The Missouri Department of Higher Education and the Missouri Association of Student Financial Aid Personnel are pleased to announce that the following sites have elected to reschedule FAFSA Frenzy events.

Historically, College Goal Sunday (CGS) has occurred on the first Sunday following the Super Bowl. For 2010, the MDHE and the MASFAP decided to expand the program to three main dates, with the option to offer additional dates if needed.

If a FAFSA Frenzy site in your area was cancelled due to inclement weather, please inform your students of the upcoming reschedule date and direct them to the location nearest you. The 30 to 60 minutes they spend filling out the FAFSA correctly, and in a timely manner, may just provide additional aid dollars for their education. To see a complete list of all sites, visit the MDHE's Web site. Or, to search for a site close to you by county, visit the MASFAP Wuz Up site.

At each FAFSA Frenzy location, students will have an opportunity to participate in a statewide drawing for four $1000 scholarships and a drawing for textbook gift cards. Scholarship winners must enroll in a Missouri postsecondary institution in the fall of 2010 in order to be eligible to receive scholarship funds. Upon receipt of enrollment verification, the MDHE and MASFAP will disburse funds to the school of attendance. It is not required that winners be first-time freshmen, which is different from prior years. Scholarship winners will be drawn and announced during the MASFAP spring conference, which will be held March 24 -26 at the Lodge of the Four Seasons, Lake Ozark, Mo.

If you have any questions regarding FAFSA Frenzy/CGS in Missouri, you may contact Julie Meyer or Jessie McCoy (MASFAP Early Awareness Committee co-chairs), or your MDHE client service representative.

*FAFSA Frenzy, a program of College Goal SundaySM, is offered in Missouri through partnerships between the MDHE with the MASFAP, the Missouri Higher Education Loan Authority (MOHELA), the Lumina Foundation for Education, and the YMCA.


Updates to the Eligible Lender List

Contact: Jill Wilson
(573)526-7356

 ADDITIONS:

CHANGES:

DELETIONS:

Cabool State Bank, 806778
Cabool State Bank is exiting FFELP effective April 8, 2010. This lender will allow anything that guaranteed prior to April 8, 2010, to continue to disburse regardless of whether a first disbursement had been issued prior to that date.

Commercial Trust Company, 814627
Commercial Trust Company is exiting FFELP effective April 9, 2010. This lender will allow loans guaranteed prior to April 9, 2010, to continue to disburse regardless of whether a first disbursement had been issued previously.

Eagle Bank & Trust, 828768
As announced in last month's issue of the Digest, Eagle Bank & Trust exited the FFELP industry effective Jan. 10, 2010, and will no longer accept any new guarantees. Any loans with a scheduled first disbursement date on or after Jan. 10, 2010, will be cancelled. Subsequent disbursements must be made on or before Feb. 28, 2010. Any disbursements scheduled on or after March 1, 2010, will be cancelled and affected borrowers will need to reapply through a new lender.

First National Bank of Camdenton, 819564
Effective March 24, 2010, FNB Camdenton will exit the FFELP industry, and no new loan guarantees will be accepted on or after this date. This lender will continue to issue future disbursements of existing loans that have a scheduled first disbursement date prior to March 24, 2010. If the first disbursement has not been made prior to this date, the loan will be cancelled.

Sun Security Bank, 827310
Sun Security Bank is exiting FFELP effective March 23, 2010. This lender will allow loans guaranteed prior to March 23, 2010, to continue to disburse regardless of whether a first disbursement had been issued previously.

 

Missouri Department of Higher Education
3515 Amazonas Drive, Jefferson City, MO 65109
(573) 751-2361 - www.dhe.mo.gov